Get In Touch

+(86)-134 2442 5034
+(86)-138 2379 4160

peterxie@prosment.com
coralzhou@prosment.com

Building 1, Hument Town,
Dongguan, China

Frequently Asked Question!

Can I bring power banks on planes? What are the restrictions?

New aviation regulations (effective June 2025) ban power banks without CCC and other certificated marks, blurred labels, or recalled batches. Those exceeding 100Wh require airline approval..

When should I replace my power bank? How to interpret cycle count labels?

Legitimate products specify lifespan (e.g., “♻️5” = 5 years). Beyond this period, battery degradation may cause overheating or fire..

What are the risks of low-quality cables? Can they cause fires?

es. Documented cases show poor flame retardancy (continuous burning), corrosion-prone connectors (short circuits), and breakage from bending, leading to smoke/fire. 46% of tested cables failed safety checks (CAA report).

How to know when a cable needs replacement?

Replace immediately if:
-Outer insulation is damaged/exposing wires (risk of short circuit);
-Intermittent charging (insulation failure);
-Abnormal heat at connectors..

Do fast chargers damage batteries?

Certified fast chargers have voltage control chips to prevent overcharging. However, prolonged use may accelerate battery aging. Pair with OEM cables.

Is overnight charging safe? What’s the ideal battery level?

Certified chargers have overcharge protection, but faulty products can overheat. Recommendations:
– Avoid maintaining 100% charge (65–75% optimizes lifespan);
– Unplug when not in use..